Failure to activate licence key

Failure to activate licence key

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In event of not being able to activate the licence key ensure the following URL is added to the firewall exceptions and to the white-list of any security applications e.g. Symantec web security.

 

Check that there is a connection to the activation server:

 

1.Open a web browser
2.Ensure you can browse the Internet
3.Browse to: https://secure.softwarekey.com
4.The resulting web page should return "OK", if this is not the case please create a Diagnostics Report and send to 28Hands