Sent messages not being filed

Sent messages not being filed

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Symptoms:

When tying use the "File attachments only" feature it's disabled.

 

Cause:

By design, if you want to "File attachments only" the original email should not be moved e.g. into deleted or filed items.

 

Resolution:

1.Change the "After filing" option to use "Append filed date & time to subject line".
2.Now change the attachment option to "File attachments only"
3.When selecting the File… button you will be prompted to select a location for the attachments.
4.When finished the attachments will be filed and the subject of the original message will be updated to include the filed date & time