Mail Manager includes a facility to rebuild collection files from an mmstores.db file.
This feature is used as follows:
1. | Copy the following text to the clipboard: cd %LocalAppData%\Oasys\Mail Manager |
2. | Open a Windows command window e.g. Start > Run > cmd |
3. | Within the command window right-click and select Paste then press Enter e.g. |
4. | Copy the following text to the clipboard: "C:\Program Files\28Hands\Mail Manager\x86\MmDbUpgrade.exe" recovercollections |
5. | Within the command window right-click and select Paste then press Enter e.g. |
The collections will have been recreated.
Note: If you get an error you may not have fully copied the text in bold, or you have an additional space at the start or end.
6. | To open the folder to retrieve the recreated collections copy the following text to the clipboard: %LocalAppData%\Oasys\Mail Manager |
7. | Open Windows Explorer and paste the Paste path into the address bar e.g. |
8. | The retrieved collections will be prefixed with “_”. Move the Collections back to they original folder and remove the underscore from the filename |
Note:
a) | If two or more collections with the same name are found (e.g. from different folders), the locations will be merged into a single collection (unconfirmed/untested) |