Overview
Mail Manager maintains a running log of recent activities. When requested, create and send the reports shortly after an error has occurred together with:
2. | Description of the symptoms |
3. | The time that the error occurred |
In Use
• | From the Mail Manager ribbon select the Status button, and choose Diagnostics from the left hand list: |
• | In the Reports section, select the View/Send Diagnostics Report... button. This will automatically create a new email containing diagnostics information |
• | Include in the email any screen shots of the error, a description of the symptoms and the approximate time that the error occurred |