Prerequisites

PC Requirements

  1. Operating System

    • Support Windows 10 64-bit version only

    • Untested but should work: Windows 8.1 64-bit version only

    • Untested but should work: Server versions of Microsoft Windows 2012 and above

  2. Hardware recommendations:

    • Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core

    • Memory 8 GB RAM or greater

    • 1280 x 768 minimum screen resolution

    • Hard disk speed 7200 rpm or SSD

  3. Microsoft .NET Framework 4.6.1 or newer

Microsoft Outlook Requirements

  1. Latest Microsoft Outlook 2019

  2. Licensed Windows version of Microsoft 365 or Outlook 2019 (64 bit or 32 bit)

  3. Outlook to be configured to "Use Cached Exchange Mode" with Microsoft Exchange Online

Email Server

  1. Microsoft Exchange Online

  2. On-premise Microsoft Exchange Server 2016

Not Supported

  1. Microsoft Surface Pro with ARM Processor

  2. Outlook for Mac

  3. Mail Manager for Windows Outlook add-in is not compatible with pre-installed installations of the"Office app for Windows"

    • If this is the case, uninstall and then install or repair the commercially licensed version of Office before installing Mail Manager for Windows