Prerequisites

 

Client PC

Operating System:

·    Supported: Windows 10, (64-bit versions only) with latest updates

·    Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above)

 

Other requirements:

·    Microsoft .NET Framework 4.6.1 or newer

 

Hardware recommendations:

·    Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core

·    Memory 8 GB RAM or greater

·    1280 x 768 minimum screen resolution

·    Hard disk speed 7200 rpm or SSD

 

·    Not supported: Microsoft Surface Pro with ARM processor

 

 

Microsoft Outlook:

·    Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows, uninstall and install or repair  the commercially licenced version of Office

·    Not supported: Outlook for Mac

·    Supported: Licensed Windows versions of Microsoft 365 or Outlook 2019 (64 bit or 32 bit versions)

·    Have the latest Microsoft Outlook 2019 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel)

·    Outlook configured to "Use Cached Exchange Mode" with Microsoft Exchange Online

 

 

 

Email Server:

·    Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise