Verbose reporting mode

Verbose reporting mode

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When required Mail Manager can be run in "Verbose mode". When activated, it will record all Mail Manager actions into several files. To activate carry out the follow steps:

 

Outlook 2010, 2013, 2016 & 2019

From the Mail Manager ribbon select the Status button and choose Diagnostics from the left hand list
Expand the Advanced section
Select the Enable Verbose Reporting Mode... button. You will be prompted to restart Outlook
When Outlook has been restarted and the problem replicated exit and restart Outlook. Do NOT close the additional windows that appear.
In the Reports section select the View/Send Diagnostics Report... button. This will automatically create a new email containing diagnostics information.
Add a description of the problem and the approximate time that the error occurred.
Email to support@mailmanager.com
Exit and restart Outlook.
When prompted to enable verbose reporting mode choose No.

 

Outlook 2007

From the Windows Notification Area (bottom right-hand corner of the screen) select the Mail Manager icon and choose "Show Dashboard..."
Select Diagnostics from the left hand list
Expand the Advanced section
Select the Enable Verbose Reporting Mode... button. You will be prompted to restart Outlook
When Outlook has been restarted and the problem replicated exit and restart Outlook. Do NOT close the additional windows that appear.
In the Reports section select the View/Send Diagnostics Report... button. This will automatically create a new email containing diagnostics information.
Add a description of the problem and the approximate time that the error occurred.
Email to support@mailmanager.com
Exit and restart Outlook.
When prompted to enable verbose reporting mode choose No.