Windows Security prompts

Windows Security prompts

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Symptoms:

Shortly after opening Outlook you are prompted to enter your credentials.

 

Cause:

Mail Manager credentials required for online filing locations e.g. SharePoint

 

Resolution:

Based on the the follow errors:

 

Error:        The partner returned a bad sign-in name or password...

Action:        Check user name and password and re-enter correct details when prompted

 

Error:        The remote server could not be resolved...

Action:        Check network connectivity to the website

 

Error:        For security reasons DTD is prohibited in this XML document...

Action:        See: https://www.codetwo.com/kb/dtd-prohibited/