Prerequisites

Prerequisites

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Client PC

Operating System:

Supported: Windows 10, (64-bit versions only) with latest updates
Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above)

 

Other requirements:

Microsoft .NET Framework 4.6.1 or newer

 

Hardware recommendations:

Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core
Memory 8 GB RAM or greater
1280 x 768 minimum screen resolution
Hard disk speed 7200 rpm or SSD

 

Not supported: Microsoft Surface Pro with ARM processor

Microsoft Outlook:

Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows, uninstall and install or repair  the commercially licenced version of Office
Not supported: Outlook for Mac
Supported: Licenced Windows versions of Microsoft 365, Outlook 2019, 2016 or 2013 (64 bit or 32 bit versions)
Have the latest Microsoft Outlook 2019, 2016 or 2013 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel)
Outlook configured to "Use Cached Exchange Mode" with Microsoft Exchange Online

 


Email Server:

Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise