Client PC
Operating System:
• | Supported: Windows 10, (64-bit versions only) with latest updates |
• | Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above) |
Other requirements:
• | Microsoft .NET Framework 4.6.1 or newer |
Hardware recommendations:
• | Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core |
• | Memory 8 GB RAM or greater |
• | 1280 x 768 minimum screen resolution |
• | Hard disk speed 7200 rpm or SSD |
• | Not supported: Microsoft Surface Pro with ARM processor |
Microsoft Outlook:
• | Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows, uninstall and install or repair the commercially licenced version of Office |
• | Not supported: Outlook for Mac |
• | Supported: Licenced Windows versions of Microsoft 365, Outlook 2019, 2016 or 2013 (64 bit or 32 bit versions) |
• | Have the latest Microsoft Outlook 2019, 2016 or 2013 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel) |
• | Outlook configured to "Use Cached Exchange Mode" with Microsoft Exchange Online |
Email Server:
• | Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise |