Prerequisites - Windows PC

Prerequisites - Windows PC

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Client PC

Operating System:

Supported: Windows 10, (64-bit versions only) with latest updates
Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above)

 

Other requirements:

Microsoft .NET Framework 4.6.1 or newer

 

Hardware recommendations:

Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core
Memory 8 GB RAM or greater
1280 x 768 minimum screen resolution
Hard disk speed 7200 rpm or SSD

 

Not supported: Microsoft Surface Pro with ARM processor

Microsoft Outlook:

Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows, uninstall and install or repair  the commercially licenced version of Office
Not supported: Outlook for Mac
Supported: Licenced Windows versions of Microsoft 365 or Outlook 2019 (64 bit or 32 bit versions)
Have the latest Microsoft Outlook 2019 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel)
Outlook configured to "Use Cached Exchange Mode" with Microsoft Exchange Online

 


Email Server:

Supported: Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise