Client PC
Operating System:
| • | Supported: Windows 10, with latest updates |
| • | Un-tested but should work: Windows 8.1 (64-bit versions only) and server versions of Microsoft Windows (2012 and above) |
Other requirements:
| • | Microsoft .NET Framework 4.6 or newer |
Hardware recommendations:
| • | Intel Processor 2.5 gigahertz (GHz) or faster, minimum 2-core |
| • | Memory 8 GB RAM or greater |
| • | 1280 x 768 minimum screen resolution |
| • | Hard disk speed 7200 rpm or SSD |
| • | Not supported: Microsoft Surface Pro with ARM processor |
Microsoft Outlook:
| • | Not supported: Pre-installed installations and "The Office app for Windows 10" are NOT compatible with Outlook add-ins like Mail Manager for Windows |
| • | Not supported: Outlook for Mac |
| • | Supported: Licenced Windows versions of Microsoft 365 or Outlook 2019 (64 bit or 32 bit versions) |
| • | Have the latest Microsoft Outlook 2019 updates. For Microsoft 365 we recommend using the semi-annual channel (previously called: Deferred Channel) |
| • | Outlook should be configured to "Use Cached Exchange Mode" |
Email Server:
| • | Supported: Microsoft Exchange Online or Microsoft Exchange Server 2016 on-premise |
